Systems that were never designed together
The website shows stock that the store has already sold.
One connected retail platform
Every way customers buy.One operation behind it.
Our POS, ecommerce, ERP & CRM and customer apps work together as one retail platform. We configure and customize it around your store, inventory and fulfillment workflows, including shipping, pickup and local delivery.
The cost of disconnected retail technology
Your team should not have to manage multiple software vendors.
A sale can involve the website, POS, inventory and delivery systems. When their records disagree, staff have to investigate before the order can move on.
EcommercePOSConsumer AppKioskDigital MenuDeliveryReporting
YOUR TEAM BECOMES THE INTEGRATION LAYERManual work. Multiple support teams. No complete owner.
ONE OPERATIONAL FOUNDATIONProducts, customers, inventory, orders and outcomes stay connected.
Several support teams, no complete owner
Checkout stops working after an API update. Your team has to coordinate the fix across providers.
Changes that take too long
A new approval or fulfillment step requires changes in several tools.
Employees close the gaps manually
Someone copies an order or sends a message before the next team can act.
Give staff the information they need to complete the order.
Retail businesses
A retail platform configured for your business.
OPPSTech supports the retail businesses below, with configuration and customization for your products, locations, sales channels and fulfillment requirements.
Specialty & home
- Clothing & Apparel
- Electronics Stores
- Furniture & Home Décor
- Sporting Goods
- Pet Stores
- Automotive Parts
- Home Improvement Stores
Everyday & general retail
- Department Stores
- Convenience Stores
- Bodega Stores
- Dollar & Discount Stores
- Mega Stores
Health & regulated retail
- Pharmacies & Drug Stores
- Health & Wellness Stores
- Liquor Stores
- Smoke, Tobacco & Vape Shops
- Cannabis Retail Stores
One catalog. Every customer experience.
POS, ecommerce and customer apps share one catalog.
Manage product details, prices and channel visibility without maintaining a separate catalog for each experience.
Shared retail foundationProduct catalogCustomer contextInventory + orders
Consumer App
Browse, buy, manage an account, choose fulfillment and follow every order.
Ecommerce
A branded storefront using current products, pricing and availability.
Point of Sale
Store transactions connected to customer history, inventory and fulfillment.
Checkout Kiosk
Let customers browse and check out without creating another catalog.
Digital Menu
Display current products, descriptions, pricing and availability.
Pickup App
Coordinate readiness, arrival, employee handoff and pickup confirmation.
YOUR STOREAvailable nearbyEssential Collection
Order readyPickup at Main Street
Your brand in the customer’s hand
The customer experience does not end at checkout.
Give customers a branded app they can return to for their next purchase.
- Product discovery and purchasing
- Customer accounts and order history
- Pickup and delivery selection
- Current fulfillment status
- Relevant notifications and repeat purchasing
Your brand, with current order information. Customers can follow progress without calling the store for every update.
One change. Every channel.
Your digital menu should not become another catalog to maintain.
Manage product names, descriptions, categories, pricing, availability and channel visibility through one connected product catalog.
PRODUCT CATALOG
Cold Brew Coffee
- Price
- $4.75
- Availability
- Available
- Locations
- 4 stores
From transaction to outcome
The order stays connected through every handoff.
Customer purchases
Through the app, web, kiosk or store.
Inventory is confirmed
The correct location and products are committed.
Work is coordinated
Picking, pickup or delivery receives clear ownership.
Customer stays current
Status reflects what is actually happening.
Outcome is recorded
The handoff, payment and inventory remain connected.
ORDER #28491Consumer App · Local fulfillment
Inventory committedPickup team assignedCustomer notifiedReady in 12 minutes
Delivery is part of the order
Do not lose visibility after the purchase leaves the store.
Connect fulfillment, dispatch, drivers, customer communication and proof of delivery to the original transaction.
Service areasDelivery windowsDriver assignmentCustomer ETASignatures + photosReturns + redelivery
Explore connected operations →ERP & CRM for retail
Manage the work behind the counter.
Create purchase orders, manage supplier records and receive goods against those orders. Handle warehouse locations, stock transfers, picking, packing and replenishment. ERP & CRM also supports invoices, payment terms, account balances and reporting on cost of goods and gross profit.
We configure the workflows around your business and integrate with QuickBooks or other accounting software where needed.
Customer experiencesProducts + catalogLocations + service areasPricing + promotionsInventory rulesFulfillment methodsRoles + permissionsApprovalsOrder statusesException handlingCommunicationsEvidence + reporting
One team with the complete context
Stop explaining the same problem to several vendors.
Our team develops, configures and supports the OPPSTech suite, including the outside integrations your operation needs. We can follow an issue through the order, stock records and fulfillment history.
ORDER SUPPORT CONTEXTOne issue. One connected history.
- Customer + purchase confirmed
- Payment + inventory current
- Fulfillment owner visible
- Communication history attached
- Next action assigned
Automation after understanding
Put agents to work with clear controls.
We design agents after configuring the platform around your workflows. Your team decides what each agent can do automatically and which actions require approval.
Inventory Agent
Monitors availability, commitments, thresholds and fulfillment risks.
Dispatch Agent
Supports eligible driver selection using configured service and operating rules.
Customer Support Agent
Prepares accurate responses from the complete order and communication history.
Reporting Agent
Connects customer activity with fulfillment performance and outcomes.
Marketing Agent
Supports approved communication using relevant customer and purchase context.
Questions retailers ask
Start with the operation you have today.
Can OPPSTech connect online and in-store sales?
Yes. Ecommerce, POS, the Consumer App and customer-facing experiences can connect to shared products, inventory, customer information and order workflows.
Does OPPSTech support self-checkout and digital menus?
Yes. Kiosks and digital menus can use the connected product catalog rather than creating separate product information to maintain.
Can customers choose pickup or local delivery?
Available fulfillment options can be configured around locations, inventory, service areas, schedules and the retailer’s operating rules.
Does OPPSTech replace every outside service?
Not necessarily. Payment, accounting and other specialized services may remain. OPPSTech provides the connected operational foundation that coordinates the customer experience and the work.
Are the agents available immediately?
Agents are designed after the platform has been configured around the retailer’s actual workflows, information, roles and controls.
Start with the way your business operates
Show us how an order moves through your business.
Show us where staff have to intervene and what you want to improve. We will use that order to discuss how OPPSTech should be configured for your operation.